Social Media Support

SOCIAL MEDIA
SUPPORT

Solutions tailored to your business

Not everyone needs complete social media management, sometimes the businesses we work with have gaps in their skills and knowledge and would like to outsource certain aspects, or they have parts of the process that they need help on. This is where we can be really solutions-orientated and parachute in to bridge any gaps in your social media strategy. As a business owner, you can’t be expected to do everything, so if there are areas you need support with, then we are are the team to call.

We work flexibly with a ‘tap on / tap off’ way of working so that businesses can access support from us as and when they need it. For example, if your business is at an important event, conference or exhibition, we can offer additional social media help on the day to ensure you’re engaged in all of the conversations, without having to be glued to your phone all day.

contact us about social media support

We’re ready to support you & your brand online.

How Can We Support You With Social Media?

Flexible social media support for your business as and when you need it. Use as much or as little time each week. We're there to support you and your business.

Social Media Customer Service

If you're losing track of your comments, DMs, tweets & inbox messages, then let us take the stress away & handle this for you.

Facebook Support

Start to build awareness and grow your presence online through Facebook. Organically you can build a loyal customer base with interest in your brand.

Instagram Support

A place where all online stores should have an account. Appeal to those who process information with visuals. Instagram will give your business a visual boost and an increased following.

LinkedIn Support

LinkedIn is a goldmine of opportunity and if you are a B2B business, you need an entire strategy devoted to it. Achieve more leads, sales, and enquiries with a robust plan of action.

Twitter Support

Do not believe what they say, Twitter is not dead! Twitter can be efectively used as a networking tool and if used correctly can provide opportunities to connect, especially from a PR perspective.

CLIENT REVIEWS

Rated 5 out of 5

"Working with Rachel and the team at Black Door Social has revolutionised my business and finally brought us into the modern world. Their way of working, the content they produce and the effort/quality that goes into everything is truly remarkable and I will not, and do not, hesitate to refer Rachel and BDS to all my other small sized business owner friends and clients."

“As a complete Social Media novice I was desperate for someone to help. After talking to several experts I chose Black Door Social because they could demonstrate years of experience, had a long list of happy clients (several that I knew) and came up with a plan that made total sense. They then delivered against that plan within what seemed like hours, which was really impressive. I would highly recommend Black Door Social to any business looking to use Social Media to grow their sales.”

“Since Black Door Social has taken charge of our social media we have seen a surge in engagement with all our posts. Rachel has hit the right level of posts and they are all relevant and focussed. I would have no hesitation in recommending Black Door Social to other companies.”

“We’ve been working with Black Door Social since the start of 2021 following a recommendation and I’m so pleased I made the decision to work with them! I had previously been trying to do all of the social media for the business but it always fell to the bottom of the list. I can completely trust Black Door to take care of things for me so I can concentrate on running the business. Since working with them our number of enquiries on a weekly basis has certainly increased!"

“I can highly recommend Rachel Hobson and her very smart company Black Door Social. Like so many 50 somethings, social media is not something I particularly enjoy or fully understand. But I know it has to be done. Black Door Social take away that problem. They have an uncanny knack of understanding what I want to say and do and present it in a very professional manner. They have solved a real problem for me!"

“Absolutely blown away with how good Rachel and the team are. Engagement across my social media channels is through the roof. I have no hesitation in recommending Black Door Social to everyone."

"Black Door Social are doing a brilliant job of managing my social media activities. Two months in and I’ve seen a significant increase in enquiries and new clients. Rachel and her team produce excellent quality posts/reels/stories and most importantly reduce my stress and allow me to concentrate on my clients. Would Highly recommend!"

Rachel and her team at Black Door Social were so easy and professional to work with. Rachel’s social media expertise is out of this world and she was always to hand whenever I got stuck! I now have the skills to tackle social media and I couldn’t have done it without them. Thank you so much!

“Rachel and the team at Black Door have been fantastic for us. They identified where they could add value from the outset and have delivered. From a strategic standpoint, Black Door have given us additional ideas of which direction to take our social marketing and the roadmap to get there."

Frequently asked questions

What social media platforms can you support us with?

We can support you with Facebook, Instagram, Twitter and LinkedIn activity. This also includes activity on personal LinkedIn accounts.

Can you show me the ropes?

Yes, we also offer social media training and ongoing social media coaching to help you understand the platforms and how you should best utilise them.

How much will it cost?

With our social media support we work off time logs with our clients. Clients purchase a block of time and can use this as and when they need our support and expertise. We understand there are times that you’ll need us more than others!

How could you best support my business?

Let’s have a chat and see! Firstly, we’ll need to understand more about you and your business. Feel free to contact us so we can get a better idea of how we can help elevate & amplify your social media actvity.